Rockwell Automation is the largest company in the world dedicated to industrial automation and information. Here, we connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive. From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live.
We truly believe we are doing things never before possible. And we need the brightest minds to help make that happen - the makers, the forward thinkers, the problem solvers. That's where you come in.
This position provides overall direction and management for global security and network operations including implementation and ongoing technical support for remote monitoring and application support customers. Works with appropriate customer base in Remote Application Monitoring to achieve reliable business process operations. This position will be responsible for ongoing status communications to IT/OT customers and business unit management. Team leader should understand IT/OT security operations and best practices.
This role reports to the Sr. Global Supervisor, Remote Support and is in Katowice, Poland.
Responsible for providing effective and efficient utilization of resources to sustain the systems and services required to meet customer expectations and requirements.
Ensures that all systems and services follow established policies and baselines.
Responsible for career and performance management of all assigned personnel to include performance assessment, competency assessment, training/development, and compensation actions.
Possess excellent written and verbal communication skills, presentation skills, and problem-solving skills and be able to interact well with peers, internal customers, and vendors as necessary.
Demonstrated ability to develop and manage an IT/OT team
Cisco CCNA certification or relevant knowledge
Must be self-motivated and able to lead teams in a fast-paced environment
Strong attention to detail and accuracy
Expertise in the cybersecurity area
Bachelor's Degree in IT, Engineering or related
Industrial Automation basics
Internal Number: R21-5166
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.